VPS Hosting Support
With a long history and background in the ten leading Virtualization platforms, we provide Outsourced VPS Hosting Support with a smile to you and your customers.
5 reasons why BOHZO is the right choice for VPS Hosting Support
Virtualization Expertise
Extensive knowledge in hard and soft virtualization
Control Panel Support
We support all major virtualization control panels
19+ Years Experience
Founded in 2001, we have a ton of experience
24/7 Availability
On helpdesk, phone & live chat
Flexible Billing
Pay in bulk or in part as per your convenience
Plans and Pricing
- Shared Support
As low as £75/month
- Helpdesk, phone & live chat
- 24/7 availability
- 100% white label services
- Industry leading response time SLA
Ideal for small to medium businesses with low support volume and a fairly simple infrastructure.
- Dedicated Support
Custom pricing
- Experts dedicated to your company
- Flexible shift times
- Weekday, weekend or 24/7
- End-user & server support
Ideal for companies that have complex infrastructure, high support volume or need more than end user support.
- All In One Support
As low as £129/month
- 100% managed support
- Helpdesk, phone & live chat
- Server monitoring and maintenance
- Unlimited support*
Built for startups who need a flexible support plan, and 24/7 server monitoring and maintenance.
- Phone Support
100% white labeled, US based tech support for web hosts, web designers, and more.
- Custom Solution
Tell us your business challenge and we’ll build a custom solution for you.
The BOHZO difference
- Server & website support
At BOHZO, your business will be helped by certified Computer Science Engineers with extensive knowledge about servers, operating systems, networks and DevOps.
- Market leader for 20+ years
BOHZO has a legacy for Outsourced Support. Since 2001, we established all the important benchmarks in quality technical support such as fast responses, dedicated staff, and more.
- 100,000+ servers supported
Over the past 20+ years, BOHZO has backed over 100,000 servers through remote server monitoring tool, real time assistance, and data centers. We achieved this growth by treating the business of our customers as our own.
- Located in Phoenix, USA and Kochi, India
We run our front-line phone support operations from Phoenix, AZ with an all-American team, and the backend help desk support & server management from Kochi, India. This helps us reduce total service cost while not compromising on quality.
- Certified by Cloud Service Providers
BOHZO continues to ensure that all our engineers are certified with emerging and highly used technologies. BOHZO has AWS Certified Solutions Architects, AWS Database Specialists, Google Cloud Architects as well as GCP Security and Network Engineers. We’re the most recognized and reviewed provider of server management with these certifications
- ISO 27001, ISO 9001 certified support quality
We’re committed to delivering top-notch service quality as well as doing it in a highly secure fashion. Our experts analyze hundreds of tickets per month to continually improve technical support quality. Accompanying that, we chose the toughest security standard for the hosting industry, ISO 27001:2013, to protect your customer data, server logins, service agreements, and more.
Our services
- End-user Technical Support
Provide expert assistance round the clock.
Our experts are online 24/7 to help your customers resolve any service related issue over phone, help desk or live chat. We routinely fix issues that range from simple mail errors to complex boot errors.
Recommended for: Hosting service providers who want to deliver prompt technical support 24/7. Our service includes:
- 24/7/365 availability
- 100% white labeled
- Help desk support
- US based phone
- support
- Live chat support
- Response and resolution time SLAs
- Dedicated quality assurance team
- VM/Web hosting specialization
- Certified information security
- Certified support quality
- Server Infrastructure Management
Ensure server speed, security & uptime.
We monitor and maintain your services so as to ensure high uptime, security and speed. Our experts make sure that your server doesn’t go through an un-scheduled downtime, and in case of failures, restore services within minutes.
Recommended for: Server infrastructure owners who need expert assistance in ensuring high quality of service. Our service includes:
- Security monitoring
- Performance monitoring
- Server health monitoring
- 24/7 emergency support
- Periodic server hardening
- Regular performance optimization
- Vulnerability monitoring and patching
- Timely system updates
- Backup & DR management
- High availability maintenance
How we help
We will manage your VPS infrastructure and transparently support your customers over phone, live chat and help desk. Here are a few common support roles we fulfill:
Some popular platforms we support...
BOHZO services are rated highly
⭐⭐⭐⭐4.7/5
⭐⭐⭐⭐⭐5/5
Got questions?
We’ll be happy to answer. A solutions specialist will get back to you within 12 hours.