Outsourcing hosting support means outsourcing several hosting-related tasks and services to an outside organization or company. Instead of handling these responsibilities in-house, businesses or individuals choose to delegate them to an external entity specializing in providing such services. Here’s an expanded explanation of Outsourced Hosting Support:

The quickest response time we offer for most plans is of 30 mins. Only when we know the criticality, technology/experience necessary, and volume of tickets can we promise a definite response time. We can reduce response times to 15 minutes if you hire dedicated personnel.

Yes, we provide 24 hours a day service and also we can cover your weekdays, weekends, and after hours depending on your needs.

CAMS stands for Culture, Automation, Measurement, and Sharing in the context of DevOps. It represents the four key pillars that drive the success of DevOps practices.

We have a QA staff that checks the work done by your team on a regular basis. The team leader also regularly oversees the team’s performance and provides frequent mentoring to team members.There will also be review sessions to go over the KPI and make sure the client’s needs are satisfied.

If we are not able to solve any issues, the technical support dedicated team will add all the troubleshooting measures they used as a note and then we flag it to the dept or the next level assistance, based on the support levels required/guidelines shared by customer.

Generally, the service will be started in 24-48 hours from the signup date.

Yes, Bobcares provides 24×7 white label outsourced web hosting support services, outsourced help desk support services, remote server administration, and all kinds of server management services.

Starting with a DevOps migration in AWS usually involves the following steps:
1. Conduct a readiness assessment.
2. Choose the right AWS DevOps tools.
3. Plan your migration path, possibly starting with a proof-of-concept.
4. Execute the migration, possibly in phases.
5. Optimize and iterate.

24/7 Availability: Bobcares provides 24/7 support to ensure that server issues and customer inquiries are addressed at the right time.

Highly Skilled Team: Our support team includes highly reputed, experienced professionals who hold immense knowledge about the management and troubleshooting of multiple hosting environments.

Rapid Issue Resolution: Our troubleshooting methods help in the quick identification of issues, and problems are fixed quickly.

Proactive Monitoring: Monitoring tools and technologies are used to track servers vigilantly, thus enabling the identification and fixing of any impending issues before they reach a critical stage.

Customer Support: Our support team is trained to handle customer inquiries professionally.

Preventive measures: We continuously monitor the servers for performance and notice trends to implement preventive measures for the server.

Comprehensive Support: Bobcares does everything in server management—right from technical troubleshooting to customer problems—to ensure the smooth functioning of hosting services.

Improved Customer Satisfaction: Quick and efficient resolution ensures high levels of customer satisfaction and trust in your hosting services.

Less Downtime: Quick resolution for server-related issues reduces downtime, thus ensuring your hosting services are stable.

Professional Experience: Years of experience in the industry provide Bobcares with multiple knowledge bases to help in supporting your hosting operation efficiently

Outsourced Hosting Support supports a wide range of hosting environments to meet the businesses and individual needs.

Here are a few hosting environments:

Shared Hosting: Multiple websites share one server; the same resources are used in common like CPU, Random Access Memory, and disk space, which deserve a low-cost solution appropriate for small to medium-sized websites. The support setup and configuration of the shared hosting account, website files or database administrations, email, and solving of problems that may occur, is done by Outsourced Hosting.

Virtual Private Server Hosting: By VPS, one means to create a virtualized environment of a server on a physical server divided into a number of virtual servers with dedicated processors, RAM, and disc space. While compared to shared hosting, VPS gives more flexibility, control, and greater resources.

Dedicated Server Hosting: It’s under this hosting that a client uses an entire physical server for himself. That is, a client shall be entitled to all the resources associated with a particular rented server.Outsourced Hosting Support helps in such aspects as the configuration of servers, and hardware, installation of software, hardening of servers, performance tuning, and monitoring activities.

Cloud Hosting: In cloud hosting, the websites and applications are run over a network of virtual servers. Outsourcing hosting support involves cloud environment setup, application deployment, load balancing, auto-scaling, and management.

Managed Hosting: This means a hosting service where the entire hosting environment is managed by the hosting company; this mainly includes setting up a server and installation of software as well as security updates, also backups along with monitoring. Outsourced Hosting Support providers can assist with the management of the hosting environment, troubleshooting problems that can arise, and performance optimization.

But beyond these very general hosting environments, it could very well be the case that providers of Outsourced Hosting Support may also assist with more specialized forms of hosting solutions such as e-commerce hosting, WordPress hosting, and managed hosting for specific applications or platforms.